WHAT'S INCLUDED?

What’s included when staying in a villa?

More and more people are understanding the value in staying in a private villa. Not only do you have your own space and freedom but also it’s the additional services that you just don’t have in a hotel. Staying in a villa when you have a large group or small family can work out to be cheaper than a hotel plus if you are traveling with children, they can also have their own bedroom.

VILLA SERVICES

At Ministry of Villas we make sure you’re being looked after from the moment you touch down. One of our chauffeurs will be waiting for you as you exit the airport terminal and will escort you to your villa in comfort.

From complimentary massages to a bottle of champagne on arrival, when you book through Ministry of Villas you’ll receive a level of service and extras that you won’t find elsewhere.

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Villa Manager

From the moment you arrive at the villa the villa manager will greet you. They will introduce you to the other staff and make sure everything you need to know about your stay is explained. The wonderful difference between checking into a hotel and a villa is there are no long queues like you have checking into a hotel.

The manager works diligently to make the entire process from checking in to your entire stay is enjoyable. It’s always nice to have someone who can help plan your stay in Bali, help you arrange day trips, restaurant reservations, provide recommendations on what to see and do during your stay.

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Chef

Many of the 4 and 5 star villas now include a full time chef to prepare meals for you and your guests. This is a great option if you have special dietary requirements to cater for or allergies that make eating out whilst on holiday’s a nightmare.

You simply order the meals either off a menu or talk with the chef about family favourites that you would like prepared. The highly trained chefs are wizards in the kitchen and can prepare and cook local and international dishes based on your preferences. You simply pay for groceries that the staff buy and there is no need to go anywhere near a kitchen for your trip.

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Chauffeur

To provide you with the ultimate experience a car and driver can be a great way to explore you holiday destination. Many villas can come with a car (5-6 seater) and driver for up to 8 hours (consecutive) per day excluding petrol.

Being able to jump in the car and drive to the beach and leave your belonging in the car makes life so much easier. Especially if you are traveling with young children and don’t want to get the pram out at every stop. Some of the villas include airport transfers so check the inclusions listed on the villa profile. Or you can easily purchase transfers and we will arrange them for you.

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Butler

It’s not just the celebrities that should have a butler. Many villas will come with a butler or a team of butlers depending on the villa and number of guests. Do you want to lay by the swimming pool while someone brings you a cocktail or serving you a meal the chef has just prepared? Well I know I do!

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Housekeeping

You didn’t think you would be expected to clean while enjoying time off did you? Many of our villas include housekeeping to tidy up, arrange the laundry services, wash up, make the beds and simply make sure you don’t lift a finger whilst on holiday.

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Babysitter

Many villas can arrange a babysitter to look after the little ones so you can have some time to relax. Perhaps you would like a full time nanny for your stay or just need someone to look after the children while you head out for dinner? Some villas can arrange experienced babysitters who can swim and have taken a first-aid lesson so you can be comfortable the children are in safe hands.

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Concierge

To get the most out of your holiday Ministry of Villas provides you with a complimentary concierge service. We have the knowledge of surrounding areas and popular attractions.

We not only help you find the perfect villa, we will book your villa and can help plan your entire trip and offer you tips and advice to make the most of your stay at any villa. We can make dinner recervations or arrange a pool fence, whatever you need we can help.

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Security

It’s nice to know you have security and many villas will have full-time guards or night time security available. Additional security can also be arranged if the villa doesn’t include any in the daily rate.

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Other Staff

For your stay to be as comfortable as possible there are always other staff in the background who work to make the villa perfect for your stay. Most of whom will interact less directly with the guest and serve more to ensure the smooth operation of all the facilities such as handyman, pool cleaners & gardeners.

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How does the grocery system Work?

Some villas have changed the way they offer breakfast. Some villas still include breakfast daily so you can sit back and relax; or they include ingredients for the first morning. Others do not include breakfast, however they may have a full time chef for 8 hours per day, in which case you simply pay for the groceries (which the staff will purchase for you).

A cash float is required for villa staff to purchase groceries on your behalf. Some villas charge cost price, while others add 10% – 30% surcharge for the staff and to cover transport, food preparation and cooking. If you don’t know what groceries to buy, often the villa will have an in-house menu which allows you to simply select the meals you would like. This can work out cheaper for you as the price depends on the cost of the ingredients. Of course, you can also cook meals of your choice so you are not just limited to the menu.

When booking a villa that comes with a chef they will often request any menu suggestions including food allergies or dietary requirements for the guests. Pre-purchased drinks (wine, spirits, beer, mixers, soft drinks) are also able to be pre-ordered. This is due 72 hours prior to the guest’s arrival. Make sure you ask how the food services work at the villa you are interested in as every villa is different.

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Spa Therapists

Many locations like Bali and Thailand are famous for their spa services. What’s better than having a villa with your own private pool, all to yourself? Well after arriving in there is no better way then finding your Zen and relaxing in the privacy of your villa and enjoying a personal one-hour massage. You can indulge in any services from the comfort of your villa whether it be out by the pool or in a private spa and massage room. A personal massage can be arranged for any of the villas.

Amassage is the ultimate therapy for all types of stresses, depression and anxiety, thus reinvigorating the body and soul. Relax with blended aromatherapy massage oil to relieve sunburn, muscle tension and to uplift the mind. This treatment will awaken the senses and leave you feeling refreshed, revived and radiant. Let your mind drift under the expert hands of our trained masseuse performing your personal massage.

Do you have any other requests?

Nothing is too much trouble for us to arrange and we love a challenge so please just ask! For more help for your holiday have a look through our concierge services. Please contact us and let us know how we can be of assistance. Stay just one night in a villa and you will never want to stay in a hotel again. A villa holiday is a completely different experience.