More and more people are understanding the value in staying in a private villa. Not only do you have your own space and freedom but also it’s the additional services that you just don’t have in a hotel. Staying in a villa when you have a large group or small family can work out to be cheaper than a hotel plus if you are traveling with children, they can also have their own bedroom.

Villa Services

At Ministry of Villas we make sure you’re being looked after from the moment you touch down. One of our chauffeurs will be waiting for you as you exit the airport terminal and will escort you to your villa in comfort.

From complimentary massages to a bottle of champagne on arrival, when you book through Ministry of Villas you’ll receive a level of service and extras that you won’t find elsewhere.

When booking with Ministry of Villas you are not charged any booking fees and there are no hidden costs. We are here to help you find the best villa for your trip.


Villa Manager

The wonderful difference between checking into a hotel and a villa is there are no long queues like you have checking into a hotel. From the moment you arrive at the villa the villa manager will greet you.

They will introduce you to the other staff and make sure everything you need to know about your stay is explained. The manager works diligently to make the entire process from checking in to your entire stay is enjoyable. It’s always nice to have someone who can help plan your stay in Bali, help you arrange day trips, restaurant reservations, provide recommendations on what to see and do during your stay.



Many of the 4 and 5 star villas can include a full-time chef to prepare all your meals. This is a great option if you have special dietary requirements to cater for or allergies that make eating out whilst on holidays a nightmare.

You simply order the meals either off a menu or talk with the chef about family favourites that you would like prepared. The highly trained chefs are wizards in the kitchen and can prepare local and international dishes based on your preferences. You simply pay for groceries (some villas also have a surcharge added) that the staff buy and there is no need to go anywhere near a kitchen for your trip.



To provide you with the ultimate experience a car and driver can be a great way to explore you holiday destination. Many villas can come with a car (5-6 seater) and driver for up to 8 hours (consecutive) per day excluding petrol.

Being able to jump in the car and drive to the beach and leave your belonging in the car makes life so much easier. Especially if you are traveling with young children and don’t want to get the pram out at every stop. Some of the villas include airport transfers so check the inclusions listed on the villa profile. Or you can easily purchase transfers and we will arrange them for you.

Villa Butlers


It’s not just the celebrities that should have a butler. Many villas will come with a butler or a team of butlers depending on the villa and number of guests. Do you want to lay by the swimming pool while someone brings you a cocktail or serving you a meal the chef has just prepared? Well I know I do!



You didn’t think you would be expected to clean while enjoying time off did you? All of our villas include housekeeping to tidy up, arrange the laundry services, wash up, make the beds and simply make sure you don’t lift a finger whilst on holiday. The staff time will vary depending on the villa and location.

Poolside Massage in a Bali Villa


After arriving there is no better way than finding your Zen and relaxing in the privacy of your villa and enjoying a personal massage or spa treatments. Some villas will have a spa therapist onsite and others will use a third party company to come in and look after you.



To get the most out of your holiday Ministry of Villas provides you with a complimentary concierge service. We can help plan your entire trip and offer you tips and advice to make the most of your stay at any villa. We can make dinner reservations or arrange a pool fence, whatever you need, we can help.

Villa Security


It’s nice to know you have security and many villas will have full-time guards or night time security available. Additional security can also be arranged if the villa doesn’t include any in the daily rate. Most villas also come with a safety security box to ensure valuables are safe during your stay.


Other Staff

For your stay to be as comfortable as possible there are always other staff in the background who work to make the villa perfect for your stay. Most of whom will interact less directly with the guest and serve more to ensure the smooth operation of all the facilities such as handyman, pool cleaners & gardeners.

How does the grocery system Work?

Some villas still include breakfast so you can sit back and relax; or they include ingredients for the first morning. Others do not include breakfast, however they may have a full time chef for 8 hours per day, in which case you simply pay for the groceries (which the staff will purchase for you).

A cash float is required for villa staff to purchase groceries on your behalf. Some villas charge cost price, while others add 10% – 30% surcharge for the staff and to cover transport, food preparation and cooking. If you don’t know what groceries to buy, often the villa will have an in-house menu which allows you to simply select the meals you would like. This can work out cheaper for you as the price depends on the cost of the ingredients. Of course, you can also cook meals of your choice so you are not just limited to the menu.

When booking a villa that comes with a chef they will often request any menu suggestions including food allergies or dietary requirements for the guests. Pre-purchased drinks (wine, spirits, beer, mixers, soft drinks) are also able to be pre-ordered. This is due 72 hours prior to the guest’s arrival. Make sure you ask how the food services work at the villa you are interested in as every villa is different.